Not able to make it to one of our location? Try our Mail-In Repair Services. Start by filling in the information below.
Fill Out Mail-In Repair Form
Upon receiving your electronic device, one of our experienced technicians will conduct a preliminary inspection on your device, and contact you immediately with confirmation of Mail-In Repair Service Request and go over the prices with you.
Ship Your Device To Us
Alamo Cell Phone ER, 2200 Bandera Rd. Ste. 405, San Antonio, Texas 78228
* Include the form in the package. We recommend getting both insurance and tracking.
We will handle the rest
We will send you an email with confirmation
You will get an order number from us
We will fix the device as quickly as possible
You will provide payment and we’ll send your device back within 7 business days (unless contacted otherwise)
REPAIR MAIL – IN SERVICE FORM
Please include this completed form in the package with your device for repair